Privacy Policy
Last updated: July 2026
WILLDCARD PTE. LTD. ("Company") values the privacy of Lazzy users. This policy explains what information we collect and how we use it.
1. Information We Collect
When you use the service, we collect your Telegram user ID, username, and display name. Payment information is processed by Stripe — we do not store card details directly. Agent usage logs (runtime, points used), conversation history with the agent, and execution records are retained.
2. How We Use Your Information
Collected information is used to provide the service, authenticate accounts, process payments, provide customer support, and improve the service. We do not sell your personal information to third parties for marketing purposes.
3. Information Sharing
Information is shared only in the following cases: with third-party services required to provide the service (Stripe, Anthropic, AWS, etc.), to comply with legal requirements, and for fraud prevention and security.
4. Conversation Log Access
We may access agent conversation records and activity logs solely in the following circumstances: (1) a lawful request from law enforcement, courts, or other competent authorities; (2) responding to a reported Terms of Service violation or conducting an internal security audit; (3) where reasonably necessary for service operation, debugging, security, or to protect the safety and integrity of the service. Access is limited to the minimum scope required and conducted in compliance with Singapore's Personal Data Protection Act (PDPA) and applicable law.
5. Data Retention
Account data is deleted within 30 days of account deletion. Data may be retained longer if required by legal obligations or dispute resolution.
6. Your Rights
You may request access, correction, or deletion of your data. Send requests to hello@willdcard.com.
7. Cookies
Essential cookies are used for session management and locale settings. We do not use advertising cookies.
8. International Data Transfers
Data may be stored in Singapore and on global cloud infrastructure. Appropriate safeguards are in place for secure processing.
9. Policy Changes
We will notify you of material changes via in-service notice or email.
10. Contact
For privacy inquiries, contact hello@willdcard.com.